1st/2nd Line Support, Access Management - CONTRACT

Ref: it support_150027996
Sector: IT and Telecoms
Region: South West
Job Type: Freelance
Start Date: 17/07/2017
End Date: 24/07/2017

Service Desk Analyst

Bristol

Contract - £120 per day



iO Associates are looking for a professional IT Service Desk Analyst to join a challenging and fast-pace service desk based in Bristol.



What will the role entail?



* The role of the Service Desk Support / Analyst is to log all incidents and requests
* Hardware and software installs and some offsite work to support the team including continuous improvement Activities
* The position will include elements of first and second line support, mainly phone based but you will be required to deal with customers face to face on occasion





What do we need from you?



* Ability to troubleshoot hardware/software/network issues with little support
* Ability to perform software and hardware installations with little or no support
* Excellent communication skills
* Team player
* Driven and eager to learn new technologies
* Previous experience with Access Management will be essential





If this is something you would be interested in, please apply through the link now! We are looking for someone to start ASAP!

existing applicant apply here

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