Saturday Receptionist

Ref: BV-SR-SIT
Sector: Automotive
Region: South East
Job Type: Permanent
Start Date: 17/07/2017
End Date: 16/08/2017

Saturday Receptionist Required - Sittingbourne
Perrys Group are seeking a talented individual to join our team as a Saturday Receptionist in Sittingbourne. Perrys is an award winning leading automotive retailer with a turnover in excess of £700m. Established in 1908 Perrys is a nationwide franchised dealer group with 52 dealers nationwide in 32 locations.
At Perrys we offer extensive training courses that will develop you for success, and we are committed to people and a helping everyone in our team achieve their personal best. Were looking for individuals who can put our ethos of People First into everything they do. As a Perrys employee, youll be encouraged to inspire others and work as part of a collaborative team.
If you share our values and passion for customer service, you can look forward to developing an enjoyable and rewarding long-term career with us.
The Role
As a Receptionist you will be responsible for the customers first impression of our highly-respected dealership. Your day to day responsibilities will include:
* Greeting all customers promptly and warmly upon entering the business.
* Directing customers to the required department and individual team member as promptly as possible.?
* Conducting administration tasks including database maintenance, CSI follow ups and email preparation.
* Preparing and franking post
* Ensuring customers have adequate refreshment whilst waiting.?
* Ensuring all customer facing areas of the business are clean and tidy.?
* Capturing customer details if appropriate and ensure timely follow up.?
* Providing regular updates for customers waiting for a specific team member and offering alternatives if available.?
* Displaying professional and brand awareness through both face to face and voice channels.?
* Ensuring prompt and professional answering of all telephone calls with an accurate transfer to other departments.?

The Candidate
We are looking for a professional individuals, who will be able to deliver exceptional customer service and contribute to the smooth and effective operation of the dealership.
You must be self-motivated and able to respond to the increasingly sales based demands of the role, as well as being well organised and care passionately about exceeding customer expectations in this important, high profile front of house role.
Apply
If you feel, you care passionately about exceeding customer expectations and would like to be part of a forward thinking company please click APPLY below to register your interest.
The vacancy you have applied for is being advertised by CVWOW Ltd, the UK's leading, award winning recruitment specialist. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Full terms and conditions of the CVWOW business can be found on our website.

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