Online Gaming Support German roles - Sofia

Ref: MZ 969_1502529983
Sector: Consultancy
Region: Europe
Job Type: Permanent
Start Date: 12/08/2017
End Date: 11/09/2017

Who we are:

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector.

Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them.

The job:

* Solving customers queries by phone or emails
* Provide excellent level of customer services
* Maintain strong professional relationships with all clients and customers
* Reporting to team managers or team supervisor
* Provide solutions to customers via inbound calls, chatting or emails
* Supports the customers in all aspects through to problem resolution
* Identify and resolve technical issues

Requirements

* Fluency in German language (native or close to native level)
* Good level of English
* Desire to gain great customer service skills
* Interest in sports is an advantage
* Interested to know about current technology and communications
* Positive attitude towards the world

Benefits

* Very good remuneration!
* Great Relocation package for people coming from abroad
* Plenty of social benefits: additional health insurance, sport activities, food vouchers…
* Regular bonuses based on personal results.
* Trainings and certification programs.
* Formal review process twice a year.
* Opportunity to join a team of great professionals (like you).
* Dynamic and friendly work environment.
* Open and transparent communication.
* Team activities, (memorable) team buildings, Christmas party.

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