Swedish Back Office roles in Riga - Great career options

Ref: MZ 956_1502530007
Sector: Sales
Region: Europe
Job Type: Permanent
Start Date: 12/08/2017
End Date: 11/09/2017

REF ID: MZ 956

Location: Riga, Latvia



Who we are:

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advice job seekers throughout the recruitment process, and always treat the candidate as a high priority.

Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.



Responsibilities:



* Back office operations, exception management, investigate/ resolve system errors
* Allocate tasks to internal teams as per requested by the customer
* Handle policy issuance/ maintenance activities
* Communicate with customer (mail/chat) & process their requests in systems
* Maintain customer records in internal systems



Requirements:



* Fluency in Swedish language (native or close to native level)
* Good level of English
* Desire to gain great customer service skills
* Good Computer skills and knowledge
* Interested to know about current technology and communications
* Positive attitude towards the world





Benefits:



* Great salary
* Relocation Package
* Performance bonuses
* Additionally - restaurant tickets, vouchers
* World class, paid training (certificates)
* Exceptionally multicultural environment
* Company social events
* Full Medical Insurance

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