Online Gaming Support Swedish roles - Sofia

Ref: MZ 970_1502605770
Sector: Consultancy
Region: Europe
Job Type: Permanent
Start Date: 13/08/2017
End Date: 12/09/2017

Reference no.: MZ 970

Location: Sofia, Bulgaria



Who we are:

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector.

Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

The job:

* Solving customers queries by phone or emails
* Provide excellent level of customer services
* Maintain strong professional relationships with all clients and customers
* Reporting to team managers or team supervisor
* Provide solutions to customers via inbound calls, chatting or emails
* Supports the customers in all aspects through to problem resolution
* Identify and resolve technical issues

Requirements

* Fluency in Swedish language (native or close to native level)
* Good level of English
* Desire to gain great customer service skills
* Interest in sports is an advantage
* Interested to know about current technology and communications
* Positive attitude towards the world

Benefits

* Very good remuneration!
* Great Relocation package for people coming from abroad
* Plenty of social benefits: additional health insurance, sport activities, food vouchers…
* Regular bonuses based on personal results.
* Trainings and certification programs.
* Formal review process twice a year.
* Opportunity to join a team of great professionals (like you).
* Dynamic and friendly work environment.
* Open and transparent communication.
* Team activities, (memorable) team buildings, Christmas party.
* Brand new office.

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