Order Management Role with Czech in Bucharest! Apply now!

Ref: RS 1126_1505808498
Sector: Customer service
Region: Europe
Job Type: Permanent
Start Date: 19/09/2017
End Date: 19/10/2017

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.

Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.



Responsibilities

* Management of all incoming requests / orders
* Addressing all written / verbal requests and complaints received from the Customer
* Process improvements proposals / implementation
* Manages Customer relationship through providing daily operational support
* Communicates all relevant information and ensures Customer satisfaction regarding the activities in scope
* Keeps Customer informed of progress at all stages
* Processes all the order management requests in a timely manner and according to the Customer's instructions / procedures



Benefits

* Flight ticket (for non locals)
* 2 weeks hotel accommodation
* Good basic salary
* Assistance with setting up tax number, bank account etc.
* Meal Vouchers
* Christmas Bonus
* Dental plan (partial reimbursement )
* Optical plan (partial reimbursement )
* Sport activities (partial reimbursement )
* Opportunity to work in a young and dynamic environment
* Opportunity to grow in the organization
* Access to internal training , both for career and individual development

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