Customer Service Administrator

Ref: AM00367_1511275431
Sector: Customer service
Region: South West
Job Type: Permanent
Start Date: 21/11/2017
End Date: 21/12/2017

Duties will include:

* Being responsible for ensuring a high level of service by processing online orders
* Resolve objections and complaints
* Order ad-hoc stock in as required
* Chase incoming deliveries with suppliers
* Help customers who call in for information on existing or potential orders of our products via the telephone, email or live chat
* Manage returns and exchanges
* Support the sales, marketing and ecommerce teams with administration work such as typing letters, quotations and raising reports.

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