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Ref: MCI 1039_1511424781
Sector: IT and Telecoms
Region: Europe
Job Type: Permanent
Start Date: 23/11/2017
End Date: 23/12/2017

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Responsibilities

* Serving as a first point of contact for customers
* Representing the company ,remaining friendly and helpful with every person
* Resolving issues with the products over the phone or emails (not too technical questions)
* Keeping customer data up to date
* Coordinate incident resolutions with Level 2 and Level 3 staff

Requirements

* Good in English and fluent in : German/Dutch/Czeck/Slovak/Danish/Swedish/Polish/ Lithuanian ( if you speak another language , please mention in your application )
* High school degree
* Willing to relocate to Athens, Greece
* Visa not provided

Competencies

Accurate, communicative skills, conversational capabilities, customer oriented, empathic, monitoring, planning and organizing, pro-active, problem solving, responsible, self-reliant, stress-resistant and team player.

Benefits

* Excellent Basic Salary
* Flight ticket provided to Athens
* Taxi pickup service from the airport
* 2 weeks free hotel accommodation (breakfast included)
* Free Greek language courses
* Monthly performance bonus
* Overtime paid
* 2 extra full salaries paid per year (pro rata)
* Training provided (paid)
* On-site canteen (discounts for employees )
* Welcome event

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