Insurance Consultant

Ref: BW2_1512580748
Sector: Insurance
Region: South East
Job Type: Permanent
Start Date: 06/12/2017
End Date: 13/12/2017

Insurance Consultant


Monday to Friday: 10am to 6pm

Accountabilities and Main Responsibilities of Job

* Handle all outbound calls to maximise transfer opportunities through professional communication and negotiation skills
* Handle all inbound calls and ensure that all enquiries are dealt with in a professional and positive manner
* Handle all calls within the requirements laid down for the call monitoring/FCA results
* Contribute to the achievement of individual, team and department targets
* Establish and maintain effective communication and relationships with all colleagues and customers, promoting a professional business image
* Develop and maintain a competent level of technical, product and system knowledge
* Attend company training programmes to develop relevant knowledge, techniques and skills
* Understand and apply all legal, regulatory and information security requirements
* Commit to own personal development

Required Competencies

During the interview process, candidates must be able to demonstrate that they are competent in the following areas:-

* Must possess excellent communication skills
* Results orientated and have success of working to targets or deadlines
* A strong team player
* Have the skill to maintain motivated in a changing environment

Job related experience, qualifications and skills:


* 3 GCSE's grade A*- C including English and Maths, or equivalent

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