CUSTOMER SERVICE EXECUTIVE

Ref: BBBH4908.2_151263749
Sector: Customer service
Region: North East
Job Type: Permanent
Start Date: 07/12/2017
End Date: 06/01/2018

CUSTOMER SERVICE EXECUTIVE

GATESHEAD

*** GREAT WORKING HOURS***

£16,000 + OTE

BENEFITS

* 25 day's holiday
* Free parking
* Exclusive range of over 4,000 high street discounts
* Personal accident insurance
* Health-care cash plan
* Pension and life assurance
* Training and ongoing development

THE OPPORTUNITY

My client is an international organisation looking to expand their fun and growing team in Gateshead. You must be confident at building relationships, have excellent customer service skills and managing accounts. You will be bright, hardworking and target driven and want to work for a successful company.

THE ROLE

* Ensuring customer orders are taken in an efficient and professional manner
* Making outbound calls
* Offering excellent customer service
* Attempt to solve solutions for clients
* Dealing with incoming calls
* Processing customer's orders
* Introducing and selling new products
* Upselling and cross selling
* Develop all new sales opportunities
* Ensure you're telling the client about the entire company range
* Managing own customer base, keeping the information up to date and relevant
* Exceeding sales targets
* You will have a proven background in solving customer problems
* Excellent organisation skills
* Working accurately to deadlines

THE PERSON

* ESSENTIAL to have previous customer service experience
* ESSENTIAL to come from an Administration/Contact Centre/Sales/Customer Service/Great Attitude
* Excellent customer focused approach
* Excellent communication skills both written and verbal
* You must be motivated, enthusiastic and driven to achieve results
* Have the "can do" attitude
* Be professional and courteous
* Confident
* Able to build relationships
* Self-motivated

TO APPLY

Please send your CV for immediate consideration as the position will be moving to interview shortly.

existing applicant apply here

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