Automotive Contact Centre Advisor

Ref: J77259_1518525486
Sector: Automotive
Region: South East
Job Type: Permanent
Start Date: 13/02/2018
End Date: 15/03/2018

Automotive, Motor Trade Job: Contact Centre Advisor Required in Canterbury.

Salary: Up to £16,380 Basic, OTE £18,000 Per Annum
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Automotive Contact Centre Advisor Required for Prestige Main Car Dealer - Canterbury

Our client, a Prestige Main Dealer based in the Canterbury area is looking to recruit a Contact Centre Advisor to join their team.

Your responsibilities will include:
 Contacting customers from our original database, capturing customer information and data cleansing.
 Working closely with the Contact Centre to ensure the Workshop diary is filled.
 Identify customers' needs to maximise sales.
 Making outbound calls, including notifying customers of Recalls, MOT due dates and following up from campaigns set by the Retention Manager.
 Taking inbound calls, supporting the Contact Centre during busy periods, responding to customers' queries.

The ideal candidate will:
 Enjoy working as part of a team
 Have good attention to detail
 Have experience in providing excellent customer service
 Possess an excellent telephone manner

Previous experience within a call centre would be an advantage but training will be given to the right applicant. The position would suit an individual who has previous customer service experience, and is keen to join our highly successful team working for a prestige brand.

We will not send your CV to a job until we have spoken to you so it is imperative that you provide a daytime contact number, preferably your mobile number.

At Perfect Placement we specialise in Automotive Careers, so if this role has interested you please get in touch today.

To apply please send your CV to Beth Allen quoting J77259, Contact Centre Advisor, Canterbury.

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.

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