Customer Service Assistant

Ref: TMS-KingstonFT-52
Sector: Retail
Region: London
Job Type: Temporary
Start Date: 13/02/2018
End Date: 15/03/2018

Customer Service Assistant
Location: Kingston - KT1 1ST
Salary: £17,843
Hours: 37.5
Workshift: 5 over 6 days
Are you a successful Customer Service Assistant or Retail Sales Advisor looking for a new challenge?
TGS Pawnbrokers is part of Dollar Financial; we operate a network of stores in the United Kingdom. Our retail stores offer a number of products, including PawnBroking, Jewellers, Foreign Exchange, Money Transfer and Cheque Cashing.
As a Customer Service Assistant you will provide our customers with an excellent standard of service; completing all transactions accurately and in line with company and regulatory requirements.
Customer Service Assistant key responsibilities:
* Ensure all customers are treated fairly and provided with clear information about our products
* Provide suitable advice to customers taking their personal circumstances in to account
* Complete all tasks accurately and compliantly in line with company policy and regulatory requirements

The ideal Customer Service Assistant:
* Strong communication skills (active listening)
* Organised and accurate (completing and maintaining documents and computer databases)
* Experience of working in a customer facing role
* Experience of working in a regulated environment is highly desirable
* Exceptional customer service skills
* Previous retail experience
* Good IT skills

If this sounds like the ideal role for you and you are looking to join a company who values both their customers and employees then click APPLY!
TGS Pawnbrokers is committed to offering equal opportunities in employment and welcomes applicants from all sections of the community. All applicants are considered and selected solely on the basis of their ability to undertake the role for which they are applying, regardless of individual differences.
The vacancy you have applied for is being advertised by CVWOW Ltd, the UK's leading, award winning recruitment specialist. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status. Full terms and conditions of the CVWOW business can be found on our website.

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