Property Customer Service Advisor

Ref: J756_1523867934
Sector: Housing
Region: Yorkshire
Job Type: Permanent
Start Date: 16/04/2018
End Date: 16/05/2018

Customer Service Adviser - £18,500 + Bonus OTE (£25,000)

Maternity cover 9 - 12 months

Hours: 37.5 working shift patterns

Week 1 - Mon - Fri 8am-4:30pm
Week 2 - 2 week days 9am - 5:30pm + both Sat & Sun 8am-8pm
Week 3 - Mon - Fri - 9am -5.30pm

My client a leading Estate Agent based in North Leeds seeks a target driven Customer Service Adviser to join their team.

Dealing with both incoming and outbound calls to provide top quality customer service while effectively promoting and cross-selling related property services. The ideal candidate will have prior experience working in a busy telesales / customer service environment dealing with both inbound and outbound calls and be able to work well under pressure still providing a quality service. The role offers a good basic and commission structure

Duties:

*To make outbound calls to build direct customer relationships in order to promote and sell all related services.
*To recommend related services to customers which will generate revenue.
*To be responsible for accurately recording all information collated from telephone contact on the databases.
*To refer all specific enquiries to the correct departments.
*To ensure all calls are answered promptly and efficiently.
*To value the people we work with and their diversity by being self-aware.
*Any other duties as required

CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.

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