Automotive Customer Service Advisor

Ref: J78329_1524562033
Sector: Automotive
Region: North West
Job Type: Permanent
Start Date: 24/04/2018
End Date: 24/05/2018

Automotive, Motor Trade Job: Customer Service Advisor Required in Manchester.

Salary: Up to £18,000 Basic, OTE £20,000 Per Annum
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Automotive Customer Service Advisor Required For Vehicle Contract Hire Business - Manchester

Our client is one of the UK`s leading providers of car and van leasing, and are recruiting a Customer Contact Advisor to join their successful and well-established team.

Working in their busy Customer Services department, the ideal candidate will be responsible for responding to general customer service queries via the telephone and email, dealing with customer contract amendment requests, liaising with internal departments to ensure relevant documents in place to facilitate vehicle collections, updating databases and dealing with general administration duties.

The ideal candidate will have experience of working in a customer service/contracts role, preferably in a high volume dealership or vehicle finance company. Excellent communication skills, computer literacy and a strong attention to detail are also essential to the role.

This Customer Service Advisor position is not for the faint hearted due to the high volume of vehicles they order. You will be expected to be self-motivated and work as part of a team.

In return, our client is offering a competitive salary of around £18,000 - £20,000 and company benefits after a qualifying period.

Desired Skills & Experience
- Excellent communication skills when dealing with people in person/on the phone or in writing
- Good organisational skills and ability to prioritise workload
- Gathering, recording and/or reporting of information
- Experience of handling client issues and enquiries
- Experience in keeping records up to date
- High-quality customer care to ensure customers, dealers and finance partners are satisfied with the service they receive
- IT and Microsoft Office (Word, Excel, Outlook) proficient

If you are interested in this role or would like to know about any other Automotive Jobs in Manchester, please contact Jamie Fisher.

We are the UK's leading Automotive Recruitment Consultancy, if you are looking to refresh your Automotive Career please get in touch with us, we have many Motor Trade Jobs available across the whole of the UK.

To apply please send your CV to Jamie Fisher quoting J78329, Service Advisor, Manchester.

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.

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